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Order Desk / Customer Service Rep

Who We Are

Founded in May 1983, Abatix has grown into a nationally recognized supplier of safety, environmental, construction, janitorial, and industrial products carrying thousands of products and supporting customers across the nation.

Our team is our #1 asset.  Abatix takes pride that we have been able to attract and keep great employees, which translates into the best possible support for our customers.

Why work for a mega-corporation where you are just another employee?  At Abatix, we are a family and we make a difference for our customers!

Who You Will Do Each Day

  • You will sell to and assist customers in person, over the phone and via email
  • You will provide pricing and product information, process orders and provide delivery information
  • You will source and process special orders and direct shipments
  • You will stay current on product knowledge
  • You will resolve discrepancies regarding shipments, receipts or other transactions
  • You will recommend process improvements and new customer opportunities to supervisors
  • You will perform vendor relations and negotiations as needed

Who You Are

  • You believe customer service is a #1 priority and have skills to make that happen
  • You have a high school degree, diploma, or GED certificate from a certified institution
  • You have strong customer service skills, with 2+ years of experience to back it up
  • You possess excellent verbal and written English language skills
  • You possess a strong work ethic and a high level of professionalism
  • You area a team player who handles multiple projects simultaneously in a fast paced environment
  • You exhibit motivation, dependability, punctuality, and organization skills
  • You are computer-literate and able to use software and spreadsheets with minimal supervision

Extra Things We Give You

  • You start earning PTO on Day 1 because we believe in your work/life balance
  • We offer you choices in healthcare plans 
  • We are an ESOP which means if we make money - you make money!
  • We match contributions to your 401(k) plan because we believe in your financial future
  • We give you additional Life Insurance at no cost to you
  • We offer STD, LTD and additional insurances so you can make sure your family is secure
  • We offer flexible spending accounts for medical and child care expenses
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